Terms & Conditions

  1. Prices: All prices are exclusive of VAT. Goods will be invoiced at the price ruling at time of despatch.
  2. Payment:
    1. For non-account customers, orders are processed on a pro-forma basis. For authorised account holders, payment is due & payable within 30 days of the invoice date.
    2. Payment can be made by most major credit/debit cards provided the transaction is completed before the goods are despatched.
    3. Java Art reserves the right to set and charge interest on all overdue balances at the current rate of 2.5% per month together with all the costs and expenses arising from any recovery process taken by or on behalf of Java Art without prejudice to its rights of recovery.
  3. New Accounts:
    1. A Credit Application Form must be completed in full.
    2. First orders are on a pro-forma basis.
  4. Retention of Title:
    1. All goods supplied to the customer shall remain the sole and absolute property of Java Art until full payment has been received.
    2. The customers right to possession of any such goods shall cease immediately if they do anything which would entitle an official receiver to take possession of any assets or which would entitle any person to present a petition for winding up (or in the case of a sole trader or partnership, commit an act of bankruptcy).
  5. Damages and Short Deliveries:
    1. These should be notified immediately by telephone and then confirmed in writing within seven days of delivery.
    2. Java Art reserves the right to either issue a credit note for, or replace damaged goods.
    3. Failure to make notification within the prescribed time limits will relinquish Java Art from it liabilities under this clause.
  6. Delivery and Availability: Orders are subject to availability and will be processed with all possible haste. Items unavailable at the time of despatch will not be invoiced nor will they be placed on a balance order for future dispatch. (It is therefore recommended that they be included in that next order.)
  7. Carriage:
    1. Orders to destinations within mainland Great Britain but excluding Scottish postcodes; AB, FK 19-21, HS, KA 27-28, KW, PA 20-49 and 62-76, PH 15-26, 30-44 and 49-50, IV and ZE will be carriage free if invoice amount is over 350 (before VAT). If the invoice amount is under 350 (before VAT) the carriage charge will be 9.00. The carriage charge for orders to all other destinations will be at cost if the invoice amount is under 350 (before VAT) and just the excess amount incurred if the invoice amount is over 300 (before VAT). In such cases we will contact you regarding the charge before proceeding with your order.
      *before VAT
  8. Minimum Order: 100.00 (before VAT). This can be reduced to 50.00 (before VAT) if no more than 5 different items are ordered.
  9. Product Variation: As our range of products is hand produced, variation between individual pieces and the displayed examples will occur. This is the nature of the product and cannot be avoided.
  10. Privacy: The information you provide will be held on our database and/or in our records and may be shared with our representative body, The Giftware Association and with other members of the GA If, at any time, you do not wish your details to be used in this way, please write to Java Art at the following address: Dovecote Court, Stanton Lane, Potters Marston, Leicester LE9 3JR.